Privacy Policy

Last updated: 6 October 2025

At Limegrove, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us online.

1. Information We Collect

When you use our website or contact us, we may collect:

Contact details such as your name, email address, and phone number
Booking-related information when you enquire about or confirm a booking
Website usage data through cookies and analytics tools (such as Google Analytics and Facebook Pixel), which help us understand how visitors use our website and improve your experience

2. How We Use Your Information

We use your information for purposes directly related to your interaction with us, including:

Responding to enquiries and providing information about Limegrove
Managing and confirming bookings
Sending important updates about your booking or our services
Sending occasional marketing communications, such as news and special offers (you can opt out at any time)
Improving our website, services, and customer experience through analytics

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your details with trusted third parties where necessary, such as:

Email marketing providers to send updates and newsletters
Analytics providers to monitor website performance

These third parties are required to keep your information secure and use it only for the agreed purpose.

4. Cookies and Analytics

Our website uses cookies and similar technologies to:

Improve your browsing experience
Analyse site performance and visitor behaviour
Tailor marketing campaigns

You can adjust your browser settings to refuse cookies, but this may affect your browsing experience.

5. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to access and request correction of the personal information we hold about you. If you are located in Australia, your information will be handled in line with the Australian Privacy Principles.

6. Security

We take reasonable steps to keep your information safe from loss, misuse, unauthorised access, modification, or disclosure.

7. Contact Us

If you have any questions about this Privacy Policy or the way your information is handled, please contact us:

Email: events@limegrove.co.nz